Privacy Policy

Introduction

Learn AdvancePath ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website learn-advancepath.com and use our services.

This policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation in Canada.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address
• Financial Information: Income details, credit information, mortgage pre-approval details
• Property Preferences: Budget range, location preferences, property type preferences
• Communication Records: Records of our communications with you, including emails, phone calls, and meeting notes
• Professional Information: Employment details, business information if applicable

Automatically Collected Information

When you visit our website, we automatically collect:

• Technical Information: IP address, browser type, operating system, device information
• Usage Information: Pages visited, time spent on pages, click patterns, referral sources
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies

How We Use Your Information

We use your personal information for the following purposes:

Service Provision

• Providing real estate guidance and consultation services
• Assisting with property searches and market analysis
• Facilitating mortgage applications and pre-approvals
• Coordinating with legal and financial professionals

Communication

• Responding to your inquiries and providing customer support
• Sending newsletters and market updates (with your consent)
• Notifying you about relevant properties or opportunities
• Providing educational content and resources

Business Operations

• Improving our services and website functionality
• Conducting market research and analysis
• Maintaining records for legal and regulatory compliance
• Protecting against fraud and ensuring security

Information Sharing and Disclosure

Third-Party Service Providers

We may share your information with trusted third parties who assist us in providing our services:

• Mortgage Brokers and Lenders: To facilitate mortgage applications
• Legal Professionals: For transaction-related legal services
• Real Estate Professionals: For property search and transaction services
• Technology Providers: For website hosting, analytics, and communication tools

Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, privacy, safety, or property
• Investigate potential violations of our terms of service
• Protect against legal liability

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Cookies and Tracking Technologies

Types of Cookies We Use

• Essential Cookies: Required for website functionality and security
• Analytics Cookies: Help us understand website usage and improve our services
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness
• Preference Cookies: Remember your settings and preferences

Cookie Management

You can manage your cookie preferences through our cookie banner or your browser settings. Note that disabling certain cookies may affect website functionality.

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of sensitive data in transit and at rest
• Access controls and authentication measures
• Regular security assessments and updates
• Employee training on privacy and security practices
• Secure disposal of information when no longer needed

Data Retention

We retain your personal information only as long as necessary to:

• Provide our services and maintain our relationship with you
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Fulfill legitimate business purposes

Specific retention periods vary based on the type of information and applicable legal requirements, typically ranging from 7 to 10 years for financial and transaction records.

Your Rights and Choices

Under Canadian privacy law, you have the following rights:

Access and Correction

• Request access to your personal information we hold
• Request correction of inaccurate or incomplete information
• Receive information about how your data is used and shared

Consent Management

• Withdraw consent for marketing communications
• Opt-out of non-essential data collection
• Request restrictions on data processing

Data Portability and Deletion

• Request a copy of your data in a portable format
• Request deletion of your personal information (subject to legal requirements)

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information promptly.

International Data Transfers

Your personal information may be transferred to and processed in countries other than Canada. When we transfer information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Providing notice through our services

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Regulatory Compliance

If you believe we have not complied with applicable privacy laws, you may file a complaint with:

Office of the Privacy Commissioner of Canada
30 Victoria Street
Gatineau, QC K1A 1H3
Phone: 1-800-282-1376
Website: www.priv.gc.ca